Our Omni-Channel eCommerce Expertise

We Help You Build Your Compelling Customer Experience…!!!

Online shopping is the latest trend and businesses of all sizes are jumping onto this bandwagon. But how do you go about setting up your eCommerce platform and making it accessible to customers? And how do you scale it up when demand grows? That's where 1Digitals comes in. We're a leading provider of eCommerce services, and we know what businesses need to succeed on the internet. From custom coding to B2B/B2C/B2B2C commerce, our team can help you take your business to the next level. Let us take care of everything for you!

Be it a traditional business or a brick-and-mortar company, if your presence is limited to the offline market, the scope for growth is bleak. At the same time, existing businesses with outdated solutions will struggle to survive in this every changing digital dynamic world. Therefore, organizations should upgrade and automate their business processes to focus on key business areas and not rely on manual repetitive tasks.

An Omni eCommerce Solution is the need for the hour to tap into new markets and expand the customer base beyond local boundaries. It can address everything from brand positioning to customer journey to its technology platform for smooth operations to attracting potential customer and to growing a profitable business.

At 1Digitals, we understand everything your organization needs. Our years of expertise in technology and strategy will assist in maximizing results for your business in a cost-effective manner. We provide everything you need to get started including integrations with customer management, enterprise resource planning (ERP), supply chain, merchandising strategy, product recommendation engine, analytics, payment gateway and anything else you might need to become a leading eCommerce player in your industry.

Omnichannel ecommerce customer experience

Our Goal Is Your Exponential Business Growth!

As a specialized CX Player, we believe in working with various technologies that
make eCommerce complete from a Customer Experience Perspective

Our services cover all technology-related aspects, analytics, tax systems, ERPs, etc of your eCommerce business. We offer seamless integrations, payment solutions, customization and personalization options to address your challenges and goals. In addition to the above capabilities, we leverage 1Digitals accelerators for B2C, B2B and Dealer Management for a faster go-to-market at a reduced cost.

Our PRO-commerce teams use cutting-edge techniques and incorporate innovative thinking into your overall organizational plan to reach your goals faster than ever before.

"Gain The Competitive Edge With Our Bouquet Of eCommerce Solutions"
Sap commerce implementation

eCommerce Consulting & Development Services

  • Perform platform fit-gap assessments and recommend the best-suited solution considering your brand growth and customer experience aspirations
  • Roadmap definition and process re-alignment in line with the proposed roadmap
  • Putting in place a company-wide data management strategy
  • Understanding and redefining your digital experience strategy to boost business KPIs
  • User journey mapping, user interface design & prototyping, technical design & architecture, development, and end-to-end testing

Integration/Platform Enhancements

  • ERP’s like S/4 HANA, MS Dynamics, Salesforce, etc help unify information in real-time from different systems
  • Payment solutions like Razorpay, Stripe, etc for easier and more convenient payment processing
  • Automate tax compliances with Tax Systems like Avalara, Vertex, TaxJar, etc
  • Get an Omni-Channel 360-degree view of your customer by integrating Marketing solutions like Marketo, Emarsys, Salesforce Cloud, SAP Marketing Cloud, etc
  • Performance tracking with Analytics solutions like Zoined, Google Analytics, Adobe Analytics, etc
  • Power business experience with Ratings & Review solutions like Bazaarvoice, Yotpo, Trustpilot, etc
  • Make your sites accessible for people with special abilities by integrating with accessiBe
customer experience experts
Magento commerce implementation

eCommerce Re-platforming/Upgrade

  • Shift from an old/outdated to an entirely new platform
  • Upgrade from an older version of the platform to the latest version to address platform issues and gain new capabilities
  • Code enhancements
  • Security Enhancements
  • Updating your website design to meet current trends
  • Improved reliability and speed

eCommerce Managed Services

  • Enhance existing system capabilities to meet business needs by integrating various backend and frontend platforms or tools
  • Ticket or capacity-based models for smooth functioning of business operations with zero downtime
  • Unified support for infra and applications
  • Faster query resolution via a dedicated support team
  • Reducing the impact of unplanned system outrages
  • Supporting businesses in content/data update activities like marketing banners, configuring promotions, etc
Digital E-commerce solutions

CX Integration

Accelerate Your Digital Business

Do you want to power your business with the latest technology?

1Digitals can help you do just that. We offer a proven approach to quickly launch B2B2C commerce, using our 1D Accelerator framework. This framework makes it easy for you to integrate the latest technology into your business, so you can reach new heights and take your business to the next level.

We’ve successfully launched many brands across B2C, B2B, and B2B2C implementations

1Digitals oem accelerator for b2b, b2c and b2b2c

A glimpse into our work:

Following are a few of our success stories related to eCommerce:

  • Technical migration of Oracle ATG multi-country multi-currency eCommerce website onto SAP Commerce Cloud as a Headless Commerce solution along with End-to-End automation of processes right from new product creation into the catalog to fulfilment
  • Technical migration of a brand website onto Adobe Commerce/Magento with a roadmap to enable it for eCommerce capabilities
  • Integration with various payment gateways, wallets, gift cards, and tax systems such as Stripe, Cybersource, Adyen, PayPal, Juspay, Klarna, SEPA, Givex, Avalara, and Vertex
  • Integration with various enterprise backend, and third-party systems like SAP ERP, S/4 Hana, MS Dynamics, PIM, SAP Marketing Cloud, Emarsys, and LME prices (London Metal Exchange)
  • Leveraged existing SAP Commerce Cloud platform to launch multiple eCommerce sites of various brands belonging to the parent company
  • Simultaneous launch of 11 eCommerce sites across 5 countries and 3 currencies
  • Delivered multiple headless commerce solutions with AEM (Adobe Experience Manager - Sites), Amplience, and Angular as frontend

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